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         Emergency Operations · South Florida & Caribbean

COMMUNITY
EMERGENCY
OPERATIONS
CENTER

A community-led emergency response system that activates when traditional systems are overwhelmed, coordinating food, water, hygiene, and critical information during crises.

11

Active hubs

3

Crisis types covered

US + CB

Geographic reach

WHAT IS THE CEOC

CEOC empower everyday people to protect each other when it matters most.

The Community Emergency Operations Center (CEOC) is a community-led emergency response system designed to activate when traditional systems are overwhelmed or slow to respond. Grounded in local leadership and informed by emergency management best practices, the CEOC coordinates food, water, hygiene supplies, volunteers, and critical information during climate disasters, public health emergencies, and economic crises. By centering trust, cultural competence, and rapid deployment, the CEOC ensures communities receive timely, dignified support when it matters most.

 

While rooted in South Florida, the CEOC’s reach extends across the United States and the Caribbean through a growing network of grassroots partners, mutual aid groups, and frontline organizations. This regional and transnational stretch allows the CEOC to share resources, deploy support, and coordinate responses across borders particularly in regions most vulnerable to climate impacts and systemic neglect. By strengthening preparedness and response capacity beyond a single geography, the CEOC helps build a resilient, people-powered emergency infrastructure that can scale wherever community care is needed.

WHEN THE SYSTEM WAITS,
COMMUNITY ACTS.

What We Do


Activates within hours of a crisis


Distributes food, water & hygiene supplies

Conducts wellness checks

Multilingual, culturally competent teams

Coordinates volunteers & resources on-ground

No one gets left behind

Wellness checks are one of the most critical and most overlooked services after a disaster. We send trained community members to personally check on seniors, people living alone, those with disabilities, and anyone who may have fallen through the cracks. If traditional emergency services aren't reaching them, we are.

DOOR-TO-DOOR VISITS

Trained responders check in with vulnerable residents personally in the aftermath of any crisis.

DISABILITY & SENIOR FOCUS

Priority outreach for elderly and disabled community members who can't easily access relief centers.

FOLLOW-UP
SUPPORT

Ongoing check-ins until residents are safely connected to services and the immediate danger has passed.

HOW WE RESPOND

From alert to action

01

ALERT

02

ACTIVATE

03

DEPLOY

04

SUSTAIN

CRISIS DECLARED​

A disaster, public health emergency, or economic crisis is identified. CEOC network alert goes out to all 11 hubs within the hour.

HUBS ACTIVATED

Hub leaders mobilize trained volunteers, verify supply inventories, and stand up ICS-informed command structures at each location.

TEAMS DEPLOYED

Distribution teams push food, water, and supplies into the community. Wellness check teams begin door-to-door outreach to vulnerable residents.

SUSTAINED SUPPORT

Operations continue until the crisis passes — with ongoing wellness checks, resupply coordination, and connections to long-term recovery services.

Fund our rapid response CEOC Program

Every dollar goes directly to keeping our hubs stocked, our teams trained, and our community protected.

Frequency

One time

Monthly

Yearly

Amount

$20

$50

$100

$200

Other

Rapid response dollars are desperately needed to fund our mutual-aid network of 11 hubs

Stay Informed

Get alerts, activation notices, and updates from the CEOC network.

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Contact

4300 NW 12th Ave

Miami, FL 33127

Communications: 
robert@thesmiletrust.org

General Inquiries:
786-877-7826

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© 2027  by The Smile Trust. 

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